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Helping the Family to Get Things

Ever had a conversation with your brother about how he feels like he never seems to get anything done beyond checking his email? Or talked to your mother about her difficulties finishing a project?

Have you ever tried to help them set up a system — make their lives a little simpler or a little more productive? And had that attempt blow up in your face?

My experiences with helping my family (and many friends, as well) — even when they ask for the help — seem guaranteed to blow up in my face. If I’m lucky, I get a shrug and a ‘This just isn’t working for me.’ If I’m not lucky, at the next family get-together, I’m in for some serious snubbing.

At least in family situations, we all generally seem to assume that we have one another’s best interests at heart. I want my father to read a book on productivity or my cousin to filter her email because I think these actions will make their lives easier. And, fairly routinely, relatives ask for some sort of help. Every family get-together seems to focus on some new project: someone’s building a deck or planning a party or otherwise needs help. So, why is helping a friend or a family member out with productivity problems so much harder than pounding a couple of nails into what will eventually be a front porch?

I’ve got a theory: there’s a right way of hammering a nail. Try pounding a nail upside down and you’ll see how many variations you can really come up with. But with productivity, or even simply making a person’s life a little bit easier, there are thousands of different options. And the options that work perfectly in my life just aren’t going to work as well in anyone else’s — where I need to focus on handling my email addiction, my father needs to deal with an overflowing voice mail box. The techniques that get me through the day don’t translate into his lifestyle.

We don’t want to leave our friends and family struggling in a situation where we think we might be able to help. But it can be hard to introduce techniques to other people: we can be very excited about a new trick or tip that they may not be able to use, or they may be resistant to changing their system, or a half dozen other difficulties. If you want to share the system you have developed, or even just a small trick that you think another person will find useful, there are ways to go about it that won’t get you kicked out of the next family reunion.
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